Three channels. One AI receptionist.
Most small businesses lose leads the same way: a visitor lands on the website at 11pm and leaves without a response. A customer calls during a busy shift and hits voicemail. A prospect sends a WhatsApp message and waits two days for a reply. An AI receptionist closes all three gaps — same intelligence, different delivery channels.
Mode 1
Website chat widget
A focused AI chat widget embedded on your site. It answers the five questions every new visitor asks, collects their name and contact details, qualifies their intent, and routes them to the right next step — booking link, phone number, or contact form.
- → Answers FAQs about services, pricing, and availability
- → Captures lead details automatically
- → Hands off to a human when needed
Mode 2
AI phone bot
An AI voice agent that answers your business line, handles common inquiries, qualifies callers, and books appointments — even when you're unavailable, in a meeting, or after hours. No voicemail black hole. Every caller gets a response.
- → Answers calls 24/7, including after hours
- → Qualifies and routes calls intelligently
- → Books appointments directly into your calendar
Mode 3
WhatsApp & Telegram agent
In Saint Lucia and across the Caribbean, WhatsApp is the primary business communication channel. In the US, it's growing fast — especially among communities where messaging apps are the default. A WhatsApp AI agent responds to inbound messages instantly, handles common questions, and qualifies leads before handing off to you. Telegram available as an add-on for US markets and community-focused businesses.
- → Responds to WhatsApp messages instantly, 24/7
- → Handles inquiries, pricing questions, and bookings
- → Telegram available as an additional channel
Who this is for
- Service businesses that get the same questions from every new prospect
- Any business that loses leads when the office is closed or the team is busy
- Saint Lucia hospitality and tourism businesses fielding inquiries across time zones
- Austin and Cypress, TX businesses competing for fast-moving local leads
- Businesses already getting WhatsApp messages with no reliable way to respond
What we actually build
The receptionist is not a generic chatbot dropped onto your site. We map your real intake flow, write the answers customers need, connect the right handoff points, and test the conversations before launch.
Intake script
Questions that collect the useful details: service needed, location, urgency, budget fit, and contact preference.
Business knowledge
Answers based on your services, service area, hours, process, policies, and common objections.
Lead routing
Clear next steps through WhatsApp, phone, contact form, booking link, or a human escalation.
Conversation safeguards
Boundaries for pricing, guarantees, sensitive requests, and moments where a person should take over.
Launch plan
01
Audit the missed-lead problem
We identify where leads are leaking now: website visits, unanswered calls, WhatsApp delays, or after-hours inquiries.
02
Build the first channel
We start with the highest-impact channel and give the AI receptionist enough business context to answer accurately.
03
Test real conversations
We run common customer scenarios, adjust the handoff rules, and make sure the receptionist asks for the right details.
04
Launch, review, and expand
Once the first channel is working, we review conversations and decide whether phone, WhatsApp, or web chat should come next.
One deployment or all three
You don't need all three channels at once. Most clients start with one — typically whatever channel they're already losing the most leads through — and expand from there. We'll look at where your inquiries are coming in and recommend the highest-impact starting point.
Frequently asked questions
Will customers know they're talking to AI?
We design the AI to be helpful and clear — not to impersonate a human. Most customers don't mind AI interaction as long as it answers their question quickly and gets them to the right next step. Transparency beats a bad impression.
How long does setup take?
A basic web chat or WhatsApp agent typically takes one to two weeks from kick-off to launch. Phone bot setup varies depending on your phone provider and call flow complexity. We'll give you a specific timeline after the intake call.
What does it cost to run monthly?
There are software platform costs involved — they vary by channel and volume. We'll be specific about ongoing costs before you commit. The test we use: one lead captured that you'd otherwise have lost should justify the monthly cost many times over.
Can it hand off to a real person mid-conversation?
Yes. We build handoff triggers into every deployment — the AI knows when a conversation needs a human and can escalate via notification, transfer, or a message alert to your team.
Related services
If your internal operations need streamlining alongside your customer-facing AI, the AI Assistant handles workflow automation and back-office tasks. For businesses building or rebuilding their website, web design is the natural companion to a chat widget deployment.